Accenture

Accenture Hiring for Customer Support Associate|Freshers jobs in Bangalore

Bangalore
B.Com,BA,BBA/BBM,BCA,BSc
Last Date to Apply: 03-01-2019
Customer Support Associate - Job Details Date of Posting: 28-12-2018

Eligibility:

  • Graduate (BCOM/BBM/BA/BBA/BA/BCA/BSC)

Experience:0 to 3 years

Job Description:

  • Assists with monitoring and tracking incidents to ensure resolution occurs within the Customer Service Level Agreement.
  • Performs incident notification and escalation to ensure problems/request/issues are communicated effectively and receiving proper management attention.
  • Predominantly Voice Interaction support and also through email, chat & remote support.
  • Effective relationship with the client.
  • 0 to 1 years of experience in troubleshooting, (Any customer Support)
  • Excellent Communication Skills
  • Shift – Rotational Shifts

Required documents:

  • 10th Markes card
  • 2nd puc marks card
  • Degree certificates, PDC and all semester marks cards
  • Pan card, Adhar card, Driving and Identification cards
  • Previous Company Experience letters, offer letters, Payslip

Job Location:Bangalore

Salary: INR  1.0 to 2.75 LPA

HOW TO APPLY

Venue details:

Venue Date & Time: 2nd January & 3rd January 2019 at 9:00 AM onwards

Venue:

Accenture,

Bang 3 Tower B Reception

4/1, IBC Knowledge Park,

Bannerghatta Road,

Bengaluru, Karnataka 560029.

Landmark: Opposite to Fire Station.

Contact Person: Rajath Bangera (8296045344)

About Accenture

Accenture is a global management consulting and professional services firm that provides strategy, consulting, digital, technology and operations services. A Fortune Global 500 company, it has been incorporated in Dublin, Ireland, since 1 September 2009. In 2018, the company reported net revenues of $39.6 billion, with more than 459,000 employees[4] serving clients in more than 200 cities in 120 countries.In 2015, the company had about 150,000 employees in India,[8] about 48,000 in the US,and about 50,000 in the Philippines.Accenture's current clients include 95 of the Fortune Global 100 and more than three-quarters of the Fortune Global 500.