Genxlead Retail Pvt Ltd

Genxlead Hiring for Customer Support Executive|Freshers Jobs in Chennai(Maduravoyal)

Any Graduate
Last Date to Apply: 04-02-2019
Customer Support Executive - Job Details Date of Posting: 21-01-2019


  • Any Graduate

Experience: 0 - 5 yrs

Job Description:

  • Candidates should have excellent fluency in English and Hindi
  • Listen and respond to customers' needs and concern and help them to shop on our website.
  • Understanding customer's requirement and provide information about products and services
  • Providing customer support diligently to achieve customer satisfaction
  • Follow-up with the Courier partners for the timely delivery of products
  • Calling prospective customers for new offers and deals
  • Maintaining a cordial relationship with Old customers for retention of old customers
  • Ability to upsell and cross-sell products

Job Location:Chennai(Maduravoyal)

Salary:INR 125000-250000 P.A


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About Genxlead Retail Pvt Ltd

Genxlead is an emerging company in the field of E-commerce. It is a Chennai-based entrepreneurial endeavor to provide ITES based solutions for global clientele, initiated by the senior management that has more than 15 years of expertise in the field. . We offer services such as E-mail Marketing, Social Marketing and Mobile Marketing amidst others. Started in the year 2012, with just a handful of employees, today Genxlead has human resource of 100+ and still counting. Since the inception, the company has been the preferred e-mail marketing partner for our clients.