Infosys

Infosys Hiring for Customer Voice Support-CSR|Freshers jobs in Bangalore

Bangalore
Any Post Graduate,Any Graduate
Last Date to Apply: 12-01-2019
Customer Voice Support-CSR - Job Details Date of Posting: 10-01-2019

Eligibility:

  • Any graduate/PG

Experience:0-3 Years

Job Description:

  • The Universal Agent is responsible for customers related queries.
  • Provide basic Customer service.
  • Universal Agent is also responsible for providing first class support for non-technical inquiries and escalations coming from business customers.

Skills:

  • Strong written and verbal communication skills
  • Willing to work for International Voice Process
  • Good PC skills.
  • Good customer convincing skills
  • Strong analytical skills
  • Excellent time management skills
  • Problem solving and working through ambiguous situations
  • Attention to detail and accuracy
  • Exceptional customer service skills
  • Shifts – 24 / 7 rotational shift

Documents Required:

  • Updated Resume
  • 10Th, 12Th, Graduation and Post-Graduation (Mark Sheet and Certificate).
  • 2 Colour Passport Size Photographs.
  • ID Proof Pan Card, Driving License, Voters ID, Ration Card, Bank Passbook with Photograph (Nationalized Bank) and Passport.
  • Previous Employer Relieving Letter or Experience Letter. (If Any)
  • Current Employer Appointment Letter and Salary Slips (Last 2 – 3 Months) (If any)

Job Locations:Across India

Salary: Best in the Industry

HOW TO APPLY

Walk-In Details:

Venue Date: 12th January 2019 (Saturday) Time: 10:30 AM to 1:00 PM

Venue:

Infosys,

Hyderabad Gachibowli office,

Building-12.

Near Gachibowli Stadium, Opp to ISB, Lingampally

Hyderabad 500 032

Contact Person: Shafi / Bhavana

***Note: Mention DS-Bhavana on top of your resume

About Infosys

Infosys is a global leader in next-generation digital services and consulting. We enable clients in 45 countries to navigate their digital transformation. With over three decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through the many nexts of their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise and ideas from our innovation ecosystem.