McAfee

McAfee Recruitment 2018 for Technical Support Intern | B.E/B.Tech/B.Sc |Jobs in Bangalore

Bangalore
BE/B.Tech,BSc
Last Date to Apply: 09-10-2018
Technical Support Intern - Job Details Date of Posting: 02-10-2018

Eligibility: 

  • Bachelor’s Degree in Engineering Or
  • Bachelor’s Degree in Science Or
  • Any equivalent Bachelor’s Degree in Science as recognized by Government body
  • Industry certifications like CCNA, MCSE, S+ will be preferred.

Experience:  Freshers

Job Description:

  • Act as the first point of contact for corporate/enterprise customers of McAfee.
  • Handle real-time voice calls and portal cases and respond in a timely manner.
  • Work in a team with assorted expertise.
  • Update customers on progress of their cases on a regular basis.
  • Leverage team members’ expertise to deliver resolutions to customers in a timely manner.
  • Maintain a friendly, open, approachable, positive attitude.

Skills & Knowledge Required:

  • Basic understanding of Microsoft Windows technology with some exposure to Server operating systems.
  • Basic networking knowledge.
  • Knowledge of computer security procedures and protocol.
  • Exposure to security concepts is an advantage.
  • Excellent verbal & written communication skills is a MUST.
  • Be able to effectively communication with global customers over phone & email.

Location: Bangalore

Salary:  Best in the industry

HOW TO APPLY

CLICK HERE TO APPLY ONLINE

About McAfee

McAfee, LLC (/ˈmækəfiː/; formerly known as McAfee Associates, Inc. from 1987–2014 and Intel Security Group from 2014–2017) is an American global computer security software company headquartered in Santa Clara, California and claims to be the world's largest dedicated security technology company.

The company was purchased by Intel in February 2011, and became part of the Intel Security division.

On September 7, 2016, Intel announced a strategic deal with TPG Capital to convert Intel Security into a joint venture between both companies called McAfee. That deal closed on April 3, 2017. Thoma Bravo took a minority stake in the new company, and Intel maintains a 49% stake