Muthoot Finance Ltd

Muthoot Finance Ltd Hiring for CUSTOMER CARE EXECUTIVE|Freshers jobs in Kalanaur

Last Date to Apply: 18-01-2019
Customer Care Executive - Job Details Date of Posting: 04-01-2019


  • B.A - Any Specialization, B.Arch - Architecture, B.B.A / B.M.S - Management, B.Com - Commerce, B.Ed - Education, B.Sc - Any Specialization

Experience:0-5 Years

Job Description:

  • Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.
  • Generate business and leads for new loans from new customers
  • Handle branch walk-ins for business generation.
  • Generate referrals through existing customer base and walk-ins.
  • Meetings with HNI, corporates and institutional clients to promote gold loan proposition.
  • Get involved in branch catchment area combing activities, out-bound sales calls and neighborhood marketing
  • To handle customer requests and complaints and take it to closure.
  • Understand the need of the customer and cross sell other products accordingly.
  • Generate business and leads for other products like insurance, NCDs,gold coin and Money transfer
  • Enter meetings, leads, conversions(self-sourced and referred leads) in play book/CRM daily
  • Conducting outbound marketing activities to ensure continuous Walk-In the branches.
  • Communicate effectively with individuals/teams in the program to ensure high quality and timely expedition of customer requests.
  • Candidate must be a graduate from non technical background such as BA, B.Com or BBA.
  • Candidate maximum age must be 30 Years
  • Candidate must done a regular degree

Job Location : Kalanaur

Salary: Best in the Industry



About Muthoot Finance Ltd

The Muthoot Group is a flourishing business empire that has pervaded into each and every big & small town of the country, is home to 18 diversified divisions and 4500 plus branches with a global presence. Over 2,53,000 customers visit The Muthoot Group branches every day. The Group has served over 48 crore customers (including repeat customers) till date. The story of The Muthoot Group is built on the foundations of passion, commitment, honesty, traditions and values. Our principle of continuous growth and expansion forms the essence of all our activities.