About this Job:
To assist with report development and modification activities as per the client requirements by closely liaising with the Report Liaison/ On-shore stakeholders.
Responsibilities:
- Manages Report Development and Change Management activities for assigned countries / Clients.
- Identifies opportunities to stabilize, simplify and automate the deliverables.
- Performs in adherence to NIQ/BI quality performance, takes corrective action when required and provides RCA to Team Leader
- Maintains successful and positive partnerships between country touch points: Report Liaison, Client Liaison and Client Service
- Ensures customer requirements are understood, achievable and leading to sustainable BAU operations.
- Implements best practice identified by other BI teams: Governance, Setup & Delivery; Report Liaison.
Qualifications
- Graduate/ Post Graduate with subjects like Statistics, Economics, Mathematics etc.
- Good working knowledge of Advanced excel, Macros and Tableau.
- Basic understanding of R, Python can be helpful, but not mandatory.
- Willingness to work in evening shifts
- Understanding of Market Research is preferred.
- Strong Analytical, Consultative and Customer Service skills
- Effective oral and written communication skills
Additional Information
Our Benefits
Flexible working environment
Volunteer time off
LinkedIn Learning
Employee-Assistance-Program (EAP)
Please APPLY before the link expires