NTT DATA

NTT DATA Off Campus Drive 2018 for Service Desk Engineer|Freshers Jobs in Noida

Noida
BE/B.Tech,MCA,10th Pass (SSC)
Last Date to Apply: 10-10-2018
Service Desk Engineer - Job Details Date of Posting: 03-10-2018

Eligibility:

  • Engineering – All streams are considered 2017 & 2018 batch
  • MCA
  • Should have 60% aggregate from 10th to highest education

Experience:0-1 Years

Job description:

  • Responsible for providing telephone/email/chat, online, social media and remote diagnostic technical support of desktops, portables, peripherals (e.g., printers, projectors, etc.) and software custom or off the shelf software – industry or proprietary.
  • Answers questions about installation, operation, configuration, customization, and usage of assigned products.
  • Responsible for following defined policies & procedures (e.g. verifies warranty entitlement, etc.).
  • Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct failures.
  • Documents problems in the support solution database for diagnostics and solution implementation.

Skills& Knowledge Required:

  • Time management skills Knowledge of job associated database, software and documentation Problem solving skills Results driven Mentoring and coaching skills Strong technical aptitude; troubleshooting skills
  • Good communication & Written Skills
  • Fair understanding about operating system. Must have been worked on at least a couple of operating systems
  • Basic Understanding of networking.

Interview Process:

  • Technical Interview
  • Management Interview

Job Location:Noida

Salary: Rs. 12,000/- as stipend during training period.

Rs. 2,80,000/- LPA as salary post completion of training.

HOW TO APPLY

CLICK HERE TO APPLY ONLINE

About NTT DATA

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most. As a division of NTT DATA Corporation, a top 10 global IT services and consulting provider, we wrap deep industry expertise around a comprehensive portfolio of infrastructure, applications and business process services.