PowerSchool

PowerSchool Recruitment for Associate Technical Support Engineer|BE/BTech|Jobs in Bangalore

Bangalore
BE/B.Tech(Computer Science & Engineering (CSE), Electrical & Electronics Engineering (EEE), Electronics & Communication Engineering(ECE), Information Science/Technology (IS/IT))
Last Date to Apply: 30-09-2018
Associate Technical Support Engineer - Job Details Date of Posting: 22-09-2018

Eligibility:

  • BE/BTech (CS/IT/IS/EEE/ECE)

Experience:Freshers

Job Description:

  • Answer, evaluate, and prioritize incoming telephone, email and chat-based requests for assistance from users experiencing problems with hardware, software, networking and other computer-related technologies
  • Deliver professional, courteous, and timely communication to customers
  • Diagnose and troubleshoot issues to resolve or escalate cases
  • Document and track cases using CRM tool
  • Collaborate with peers and colleagues to best serve needs of customers
  • Stay current on all key support topics, including product knowledge and required technical and customer support skills
  • Meet and exceed all expectations and established benchmarks
  • All other duties as assigned

Job Location: Bangalore

Salary :INR 5 LPA (Including shift allowances) + cab facility + other benefits

Note : The above jobs include rotational shifts.

HOW TO APPLY

CLICK HERE TO APPLY ONLINE

About PowerSchool

PowerSchool, the nation's leading student information system provider to public, charter and independent K-12 schools, seeks motivated candidates to fill our Project Manager role in Product Deployment– a unique position wherein you are required to combine technical skills, client relations skills, and project management skills to provide assistance to our multi-office Registration team and the clients we serve.

PowerSchool is the #1 leading education technology platform for K-12, serving more than 32 million students, 66 million parents, and 100 million users in over 70 countries around the world. We provide the industry’s first Unified Classroom experience with best -in-class, secure, and compliant online solutions, including registration and school choice, student information systems, learning management and classroom collaboration, assessment, analytics, and special education management. We empower teachers and drive student growth through innovative digital classroom capabilities, and we engage families through real-time communications across any device.