SecurAX tech solutions I Pvt. Ltd

SecurAX tech solutions (I) Pvt. Ltd. Recruitment for Software Support Engineer|Freshers jobs in Bangalore

Diploma,BE/B.Tech(Computer Science & Engineering (CSE))
Last Date to Apply: 10-10-2018
Software Support Engineer - Job Details Date of Posting: 04-10-2018


  • Diploma - Any Specialization
  • UG: B.Tech/B.E. - Any Specialization, Computers
  • PG:Post Graduation Not Required
  • Doctorate:Doctorate Not Required

Experience:0-2 yrs

Job Description:

  • Take ownership of customer issues reported and see problems through to resolution
  • Research, diagnose, troubleshoot and identify solutions to resolve customer issues
  • Follow standard procedures for proper escalation of unresolved issues to the appropriate internal teams
  • Provide prompt and accurate feedback to customers
  • Ensure proper recording and closure of all issues
  • Prepare accurate and timely reports

Skills & Knowledge required:

  • Document knowledge in the form of knowledge base tech notes and articles
  • Basic Knowledge of DB, SQL server
  • Experience in enterprise software like HRMS, Time & Attendance, IDM, Payroll will be preferred 
  • Experience in Biometric based products like the fingerprint, Face recognition, card-based systems will be desired
  • Knowledge of Database and Windows systems, utilities and scripting
  • Strong problem-solving skills
  • Excellent client-facing skills
  • Excellent written and verbal communication skills

Key Skills:Database, Software Support ,SQL Server ,Enterprise Software ,Verbal Communication, Problem Solving, Communication Skills

Location : Bangalore

Salary:  Best in the industry


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About SecurAX tech solutions I Pvt. Ltd

SecurAX is a fast growing SaaS based enterprise workforce management solutions provider with operations in India and Middle-East. SecurAX systems have already touched over 250,000 employees and positively impacted over 1000+ enterprises across 8 countries. Differentiated by it's state of the art architecture that provides flexibility and the use of cutting-edge technologies such as Biometrics, Advanced Analytics and IOT, SecurAX is uniquely positioned to dominate the market domestically and internationally. Several marquee brands such as SAP, Narayana Hrudayala, Myntra, etc. leverage SecurAX's comprehensive suite of solutions ranging from attendance tracking & access controls to workforce scheduling & payroll management.