TeamLease Services Ltd.

TeamLease Services Ltd. Hiring for Customer Service Officer |Freshers jobs in Mumbai

Mumbai
Any Post Graduate,Any Graduate
Last Date to Apply: 03-12-2018
Customer Service Officer - Job Details Date of Posting: 24-11-2018

Eligibility:

  • Any Graduate,Any Postgraduate

Experience:0 - 5 yrs

Job Description:

One of our esteemed Chemical industry client are hiring in the position of Customer Service Officer.

Responsibilities:

  • Perform Sales and Delivery Order Management tasks
  • Contribute to development of customer relationships through proactive customer communication related to order management e.g. product availability, order status and delivery tracking
  • Support Credit Management, Billing and Accounts Receivable Follow-up
  • Manage Master Data maintenance process to ensure effective order management
  • Handle customer complaints via Non-conformance Management (NCM) system Actively communicate status, investigation results, corrective actions to customer and ensure on time closure for non-product quality related complaints.
  • Capture customer expectations / requirement and feedback to BU / Functions
  • Provide order status report and monitor customers order placement against sales forecast
  • Capture market intelligence from daily interaction with customers and share with the business as appropriate

Skills:

  • Well versed with SAP Order To Cash (OTC) processes
  • Good understanding of the products/services of relevant business segments
  • Good knowledge of the business processes
  • Service excellence competencies
  • Tertiary Education preferred
  • Experience in customer service / supply chain / sales / controlling

Job Location:Jiunagar, Mumbai

Salary:   INR 2,00,000 - 3,00,000 P.A.

HOW TO APPLY

Please share your updated CV to  anish.chandra@teamlease.com

About TeamLease Services Ltd.

TeamLease Services Ltd.