Teleperformance Pvt Ltd

Teleperformance Pvt Ltd hiring Technical Support |Freshers Jobs in Jaipur

Jaipur
BCA,BE/B.Tech
Last Date to Apply: 20-10-2018
Technical support - Job Details Date of Posting: 10-10-2018

Eligibility:

  • Course Specialization:B.Tech/B.E., BCA
  • Target Batch Passout: 2017-2018

Experience:Freshers

Job Description:

  • To assist the customers in solving queries related to feedbacks, requests, complaints etc. Ensuring timely and professional responses to all the queries, requests & complaints received enabling satisfaction of the customer.
  • Provide Voice based support to the clients
  • Follow the workflow & work in accordance to the SLAs
  • Process and Escalation management
  • Maintain great customer satisfaction
  • Meeting realistic customer expectations in terms of efficiency & accuracy.
  • Focus to achieve 100% customer satisfaction

Skill Set Required:

  • Excellent communication
  • Excellent writing and verbal communication skills
  • Well versed with computers
  • Time Management
  • Basic Knowledge Cab Service
  • Good comprehension skills
  • Analytical & Probing skills
  • Open to night shifts

Interview Process:

  • HR Round 
  • Ops Round.

Job Location: Jaipur

Salary: Upto INR 3.20 LPA

HOW TO APPLY

CLICK HERE TO APPLY ONLINE

About Teleperformance Pvt Ltd

We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions.