Uber India Systems Private Limited

Uber India Systems Private Limited Hiring for Operations Executive|Freshers jobs in Chennai

Chennai
B.Arch,B.Com,B.Pharm,BA,BBA/BBM,BCA,BDS,BE/B.Tech,BEd,BHM,BSc,BVSc,CA,CS,ICWA,LLB,MBBS,B.Design,B.FashionTech,BFA,BAMS,BHMS,B.P.Ed,B.F.Sc(Fisheries),BSW,Any Graduate,Other Graduate
Last Date to Apply: 19-12-2018
Operations Executive - Job Details Date of Posting: 06-12-2018

Eligibility:

  • All Graduates
  • Batch: 2016-2018

Experience:0-1 Years

Job Description:

  • - Grow driver communities by on-boarding drivers.
  • - Delivering exceptional driver experience face to face.
  • - Be a passionate advocate for partners while answering any questions that come your way.
  • - Show empathy to users while solving problems.
  • - Build loyalty among new users and help increase driver hours.
  • - Help Uber improve partner experience by spotting and escalating issues when necessary.

Skills Required:

The ideal candidate should be:

  • - Incredibly empathetic and understanding of users alike. You will be a powerful advocate for Uber’s partners and are obsessed with the community experience.
  • - Cool and calm under pressure. You have superior organisational skills, integrity, and great follow-through on tasks.
  • - Naturally curious. You love learning how things work and you’re always looking for ways to innovate. You enjoy testing different support strategies and tracking the results.
  • - Word-savvy. You’re eloquent and able to strike the perfect tone, whether you’re explaining a new policy to riders or drivers, explaining the importance of certain complicated metrics, or responding to support issues over email.
  • - Passionate. You love Uber. You are driven by helping others and being on the front-lines of a highly visible, fast-growing brand.
  • - Agile. You can move quickly with care. You embrace change and can absorb new information with ease.
  • - Fluent in Tamil and English
  • - High proficiency using computers (typing, quickly navigating between various tools)
  • - Passion for helping others and creating support experiences that exceed users’ expectations.
  • - Ability to troubleshoot problems and find speedy resolutions.
  • - Skilled at handling multiple issues at once to efficiently solve a large number of inquiries.
  • - Must work well in a team environment, contributing to a synergistic work environment where people learn from one another and continuously improve processes on behalf of users.
  • - Flexible, Elastic and an undying love for the Uber brand

Interview Process:

  • - Multiple Face-to-Face Interviews

Job Location:Chennai

Salary:INR 1.56 LPA to INR 1.92 LPA

HOW TO APPLY

CLICK HERE TO APPLY ONLINE

About Uber India Systems Private Limited

We’re changing the way people think about transportation. Not that long ago we werejust an app to request premium black cars in a few metropolitan areas. Now we’re a part of the logistical fabric of more than 600 cities around the world. Whether it’s a ride, a sandwich, or a package, we use technology to give people what they want, when they want it.

For the people who drive with Uber, our app represents a flexible new way to earn money. For cities, we help strengthen local economies, improve access to transportation, and make streets safer.

And that’s just what we’re doing today. We’re thinking about the future, too. With teams working on autonomous trucking and self-driving cars, we’re in for the long haul. We’re reimagining how people and things move from one place to the next.