Wipro Hiring for Technical Service Desk|Freshers Jobs in Pune

BE/B.Tech,Any Graduate
Last Date to Apply: 09-02-2019
Technical Service Desk - Job Details Date of Posting: 02-02-2019


  • B.E/B.Tech/Any Degree

Experience:0-4 Years

Job Description:

  • As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.
  • Provide technical subject matter expertise wherever required. Ensure proper communication and quick resolution as a crisis manager.
  • Plan and schedule Changes, Coordinating with different stakeholders.
  • Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.
  • Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
  • Participate in business meetings with various stake holders on a need basis. Take corrective actions based on the customer satisfaction surveys.
  • Able to work on Knowledge acquisition and updates to related documents


  • Mandatory Skills: TIS Service Desk
  • Desirable Skills: Language Skills: English Language

Job Location:Pune

Salary:Best in the Industry



Venue details:

Venue Date: 2 February & 9 February 2019 (Saturday)  Time: 10 AM to 1 PM

Venue Location: Pune

Date: 2 & 9 February 2019

Plot No.31 MIDC,

Pune Infotech Park,

Ph-2 Hinjewadi,

Pune, Maharashtra 411057

About Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: Wipro) is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful. A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 160,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.